About US

Mocha Property

Our journey began as a passion project, evolving into a dedicated letting agency in 2023. Specialising in properties across Liverpool with expansion plans for Manchester and the wider North-West, we’re committed to reshaping the letting experience. 

Why Choose Us

At Mocha Property, we redefine the standard for exceptional property management. Our team’s diverse expertise in customer-centric sectors like retail, e-commerce, and tech distinguishes us, empowering us to shatter industry stereotypes and deliver unparalleled support to both landlords and tenants. Our venture is more than a business; it’s a genuine labour of love, reflecting our deep care for the people and properties entrusted to us.

 

We surpass mere compliance with letting agency laws and regulations (ARLA accreditation). Our dedication to excellence shines through in our refined skills encompassing communication, customer service, problem-solving abilities, and knowledge of property laws and contract management. Drawing from our extensive experience beyond the realm of lettings, we are uniquely positioned to wholeheartedly focus on our customers. As a landlord or tenant, choosing Mocha Property means opting for an unmatched service experience, where our comprehensive skills ensure the seamless management of your property needs.

Meet Our Team

Charley

Charley

Director

With over a decade of invaluable experience gained at esteemed companies like Aldi, Costa, and Amazon, Charley witnessed a gap in the market for a letting agency with an unwavering commitment to exceptional customer service. Fueled by her passion for both outstanding customer experiences and the world of property, she founded this business to redefine industry standards. 

Mo

Mo

Co-Founder

Armed with years of expertise in property redevelopment, new builds, and construction, Mo has seamlessly transitioned from his initial career as a doctor to pursue a passion in the property industry. With a robust background in building and a great focus on people, Mo brings a unique blend of skills to Mocha Property.

Testimonials

Mocha have been excellent since I started rented with them in July 2024. The property was clean, well kept and decorated immaculately. All appliances in my fully furnished property are modern, in full working order & brand new. When I had a slight problem with blinds in the property, Charley immediately listened to my concerns & rectified the problem for. Thoroughly enjoying residing on staying in the property and plan to stay there for a long time.

– JAKE H

As a tenant, Mocha Property took over the management of my property from another agency, and the difference is night and day! I've been under them for around 6 months now with Charley as my point of contact - she's always on top of her game. My previous agency made a couple of administrative errors which Charley discovered, and we promptly dealt with together over email, and when I've had maintenance queries I have always heard back promptly with a warm and keen attitude to resolving my issue. I don't feel ignored or a burden when I raise issues, so I can't recommend Mocha and specifically Charley enough!

– JOE B